Step 1 

One of our knowledgeable team members will come to your house and start to  go over ideas and layouts with you. We will take measurements and provide  you with our Tri-State Brochure and paver catalog. It is important that you take this  time to ask the estimator / designer any important questions or topics you were unsure of while reviewing our customer playbook. When the consultation is complete,  we will go back to our office and start to work on your estimate and, if required, a detailed design. 

Step 2 

We will provide you with an estimate for paver/landscape installation within 3-5 days If you require a 3D design, it will take 5-7 business days. Also we itemize each part of the project, giving you an “a la carte” experience without pressuring you to commit to everything simultaneously. This approach helps you comprehend the project better and plan your budget or save for future work.

Step 3

If your project requires a 3-D design, we’ll review it together, either in person or through a Zoom call. This lets us discuss every detail to ensure it matches your vision. You’ll also get two opportunities for revisions, so we can make any changes you want, making sure the design is just right for you.

Step 4

After you have thoroughly read and understood the estimate and are ready to proceed with the project, you can call or email us to give your approval. We will then have you sign a contract and put down a deposit. At this stage, we are thrilled to start working together. This is when the fun begins!

Step 5

At this point you will be placed on our job board. This means your installation date is pending. At this time, we will let you know approximately how far out we are on the schedule. We do this because we cannot give out actual dates. We face a lot of obstacles in the day-to-day operations. For example, bad weather is a key component in how our schedule is affected.

Step 6

We left you with catalogs to help you pick out colors, but we highly recommend you go to Area landscape supply to see all the products in person. The catalogs have filters and edits on them, so the material may look different in person than in the magazine. The staff at Area is knowledgeable and ready to help. They will also make sure you are aware of the price differences between upgraded colors, sizes, and provide a paver installation estimate if needed. 

Step 7

Now that we are about a week or two before your project starts we will contact  you with an estimated start date and if needed we will collect all information about your color selections. If you have any questions after this please don’t hesitate to ask

Step 8

After we collect all your material color selections, we will place the order with Area. Area will deliver the order directly to your home. Depending on the size of the order, it may not all arrive at once. Also, at times we will pick up materials. The most important part about this step is letting us know where you would like the pallets, pavers or fire pits to be placed. The most common areas are the top of the driveway or in the street on the curb.

Step 9

The day we start your project the team will show up and go over the details with you. If you cannot be present and there is any uncertainty, we will be sure  to be in constant communication with you. This will ensure we are all on the  same page. The only thing we will need access to is water and electricity (hose  spigot and outlets).

Step 10

Our team will be bringing an equipment trailer and a skid steer to work at your  home. The trailer is approximately 14’ long and the skid steer is about the same  size as a car. We will need to leave both in your driveway or in the street  throughout the duration of the project (once started the skid steer can also be  parked on the lawn near the patio area).

Step 11

Now that all the equipment and machines are onsite and the guys are ready to  start the job, a second deposit will be collected. One of our managers will collect the  deposit from you, in the amount stated on the contract. They can sign off for  you that it was collected. We accept all forms of payment including cash,  credit card, and check. Fees may apply if necessary.

Step 12

Our typical day starts at 7:30AM and ends around 4:30PM. There are times we will  arrive earlier depending on the distance from our office and times we will leave your house later depending on the job process. The crew will take lunch mid day. At the end of the day the crew will clean up and organize the property  before heading out. Each crew we have only does one project at a time so rest  assured, once we start your project we will be there until we finish it

Step 13

Throughout the job, one of our managers will be checking in with the crew to  make sure all is going well. Each crew is appointed a crew leader to run the rest  of the team (foreman). Any communication you have is best to go through management or the office so we can guarantee your questions or concerns get communicated to the right people.

Step 14

It is super important during your project installation that if you have any questions, please ask. The best time to ask is during the installation process, as it’s the easiest way to make adjustments if needed. When the job is complete and your property is cleaned up, we like to do a final walkthrough of the project and ensure everything is up to your expectations. We are here to help you and make sure your experience is great. If you are happy with the project, this is where we collect the final payment. Contact us for a paver installation estimate

Step 15

When everything is complete and you are completely satisfied, we ask that you  leave us a 5 star google review. This helps more than you think! If your  experience with us was great and we provided you with great service and an  awesome end product, we hope that you can share it with others